![]() Applying this average 3.4% incremental improvement to the pre-AmplifAI productivity level of $570 DPH for the base of 301,592 productive hours annually, client attributes $5.8MM in incremental collections due to AmplifAI. First PREMIER Bank is a community bank based in Sioux Falls, South Dakota, that offers a variety of personal, business and ag banking products and services. The sites using AmplifAI saw an 11.6% increase in productivity compared to only 8.2% for the sites without AmplifAI. Within the first two months, the client realized significant improvement in DPH productivity for the associates coached using the AmplifAI solution compared to the sites that were not. It also provided AI-Driven intelligent coaching and recognition actions as well as recommendations for supervisors. The solution was focused on helping improve the Coaching Effectiveness of their engagement leaders and improve the visibility of performance throughout the organization.ĪmplifAI became the one system to see and understand performance data relative to their goals, their team, and their line of business. First Premier Bank Secured Credit Card Rates & Fees Interest rate: 19.9 APR Annual fee: 50 Rewards: None Security deposit: 200 minimum, 5,000 maximum. Discover the latest ERP, HCM, CRM, Procurement software purchases and digital transformation initiatives being undertaken by First PREMIER Bank / PREMIER. ResultsĬollection DPH increased 3.4% resulting in $5.8MM of annualized impact The Solution & ImpactĪmplifAI started working with First Premier Bank in 2021 to implement our AI-Driven performance enablement platform. Supervisors were spending too much time manually analyzing data instead of engaging, developing, and coaching their teams. This impacted the front-line leaders’ ability to meet collections targets – including DPH. Teams in the Collections department were struggling to analyze and action multiple data feeds and reports. Here are some key differences between the two: Location and Size. Difficult to engage, motivate, and coach agents working remotely First Premier Bank and First Citizens Bank are two different banks with different histories and business models. ![]() Inefficient use of Supervisor time due to lots of tools and manual processes.Inability to meet monthly Collections goals."People are Premier’s greatest strength and its most valuable asset.” Client Challenges First Premier Bank and Premier Bankcard are recognized for their financial strength and dedication to their customers, employees, and communities. First PREMIER Bank/PREMIER Bankcard is a Financial Services, Banking, and Personal Banking company located in Sioux Falls, South Dakota with 348.00 Million. First Premier Bank, headquartered in Sioux Falls,SD is an issuer of MasterCard brand credit cards in the U.S. ![]()
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